Privacy Policy

Last update: November 08, 2022

These Terms of Use have been translated from the Japanese, and in case of any discrepancy between the Japanese version and this version, the Japanese version is correct.
SimpleSim (hereinafter referred to as "our company") has established the following privacy policy regarding the appropriate handling of personal information.

1. Definition of personal information

In this Privacy Policy, personal information shall mean personal information defined by Article 2, Paragraph 1 of the Personal Information Protection Law.

2. Purpose of use of personal information

Our company will use personal information for the following purposes.

(1) For services provided by the Company (hereinafter referred to as the "Our Services")
(2) To provide guidance on our services and to respond to inquiries, etc.
(3) To introduce products, services, etc. of our company or our partners
(4) To respond to any violation of our terms, policies, etc. (Hereinafter referred to as "Terms, etc.") regarding our services
(5) To notify changes in terms of our services, etc.
(6) To improve our services and develop new services
(7) For employment management and internal procedures(personal information of executives, employees, applicants, etc.)
(8) To respond to procedures required by the Companies Act and other laws and regulations
(9) To create statistical data related to our services in a format that cannot identify individuals
(10) For other purposes incidental to the above purpose of use

3. Change of purpose of use of personal Information

Our company may change the purpose of use of personal information in accordance with the Personal Information Protection Law within the range reasonably acceptable to be related to the purpose of use, and in the event of such change, our company will notify the individual who is the subject of personal information (Hereinafter referred to as the “infomation provider”) or publish it.

4. Limitation of use of personal information

Our company will not handle personal information beyond the scope necessary to achieve the purpose of use without the consent of the infomation provider, except as permitted by the Personal Information Protection Law and other laws and regulations. However, this does not apply in the following cases

(1) When required by law
(2) When it is necessary for the protection of the life, body, or property of the person and it is difficult to obtain the consent of the information provider
(3) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the information provider.
(4) When it is necessary to cooperate with a national agency, a local public entity, or a person entrusted by them in performing affairs prescribed by laws and regulations

5. Proper acquisition of personal information

5.1 Our company will acquire personal information properly and will not acquire it by deception or other wrongful means. If the consent of the information provider is required in accordance with the provisions of the Personal Information Protection Law, our company will obtain the consent of the information provider.

5.2 Our company will not acquire any personal information requiring special consideration (This means as defined in Article 2, Paragraph 3 of the Personal Information Protection Law.) without obtaining the prior consent of the information provider, except in the following cases.

(1) Cases falling under any of the items in Paragraph 4
(2) When the personal information requiring special consideration is disclosed by the information provider, a national agency, a local public entity, a person listed in each item of Article 76, Paragraph 1 of the Personal Information Protection Law, or any other person specified by the Rules of the Personal Information Protection Commission
(3) When obtaining personal information requiring special consideration that is obvious in appearance by looking at or photographing the information provider
(4) Cases in which a third party provides Personal Information Requiring Special Consideration that falls under any of the items of Section 7.1

5.3 When our company receive personal information from a third party, our company will confirm the following items in accordance with the Rules of the Personal Information Protection Committee.However, this excludes cases in which the provision of such personal information by the third party falls under any of the items in Paragraph 4 or Paragraph 7.1.

(1) The name and address of the third party and, in the case of a juridical person, the name of its representative (In the case of an unincorporated association with a designated representative or administrator, the representative or administrator of it)
(2) History of acquisition of said personal information by said third party

6. Security control of personal information

Our company employees to ensure that personal information is securely managed against risks such as loss, destruction, alteration, and leakage of personal information. In addition, in the event that our company outsources all or part of the handling of personal information, our company will provide necessary and appropriate supervision to ensure that the outsourced company manages the personal information safely.

7. Provision to third parties

7.1 Our company will not provide personal information to third parties without the prior consent of the individual, except in cases where disclosure is permitted under the Personal Information Protection Law or other laws and regulations. However, the following cases do not fall under the provision to a third party specified above.

(1) When our company outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
(2) When personal information is provided along with business succession due to merger or other reasons
(3) Cases of joint use in accordance with the provisions of the Personal Information Protection Law

7.2 Notwithstanding the provisions of Section 7.1, except in cases falling under any of the items of Section 4, When providing personal information to a third party located in a foreign country (Excluding countries designated by the Rules of the Personal Information Protection Commission based on Article 24 of the Personal Information Protection Law. Excluding those who have established a system that conforms to the standards designated by the Rules of the Personal Information Protection Commission in accordance with Article 24 of the Personal Information Protection Law.), our company shall obtain the prior consent of the information provider to the effect that the information may be provided to the third party located in the foreign country.

7.3 When our company provide personal information to a third party, our company will create and store records in accordance with Article 25 of the Personal Information Protection Law.

7.4 When Robot receives personal information from a third party, Robot shall perform the necessary confirmation in accordance with Article 26 of the Personal Information Protection Law, and shall create and preserve records related to such confirmation.

8. Disclosure of personal information

When our company receives a request for disclosure of personal information from an information provider in accordance with the provisions of the Personal Information Protection Law, our company will disclose the information to the information provider without delay after confirming that the request has been made by the information provider himself/herself.(If the personal information does not exist, our company will notify you to such fact.) However, this does not apply to cases in which our company are not obligated to disclose the information under the Personal Information Protection Law or other laws and regulations. Please note that our company charges a fee for the disclosure of personal information (1,000 yen per case).

9. Correction of personal information, etc

When our company receive a request from an information provider to correct, add, or delete (Hereinafter referred to as "Correction, etc.") his/her personal information on the grounds that it is untrue, in accordance with the provisions of the Personal Information Protection Law, our company will, after confirming that the request is made by him/her conduct the necessary investigation without delay to the extent necessary to achieve the purpose of use, and based on the results of the investigation, correct, etc. the personal information and notify him/her to such fact. (If a decision is made not to make such corrections, etc., our company will notify the individual to such fact.)

10. suspension of use of personal information, etc.

In the following cases, if it is found that there is a reason for the request, the use, deletion, or suspension of provision of personal information will be suspended without delay after confirming that the request is made by the information provider in question, and the information provider will be notified to that effect.

(1) When our company is requested by an information provider to stop using or delete his/her personal information in accordance with the provisions of the Personal Information Protection Law on the grounds that the information is handled beyond the scope of the purpose of use publicly announced in advance, or that the information was obtained through deception or other wrongful means or in violation of Article 17 of the Personal Information Protection Law.
(2) When our company receives a request from the information provider to stop the provision of his/her personal information in accordance with the provisions of the Personal Information Protection Law on the grounds that the personal information has been provided to a third party without his/her consent in violation of Article 23.1 of the said law or any other provisions of the said law.

11. Handling of anonymously processed information

11.1 Our company reserves the right to collect anonymously processed information(meaning the information stipulated in Article 2, Paragraph 9 of the Act on the Protection of Personal Information, and limited to information that constitutes the anonymously processed information database, etc. stipulated in Article 2, Paragraph 10 of the same Act. The same applies hereinafter. ), the personal information shall be processed in accordance with the standards stipulated by the Personal Information Protection Commission rules.

11.2 When our company creates anonymously processed information, our company will take measures for security control in accordance with the standards stipulated by the Personal Information Protection Commission rules.

11.3 When our company create anonymously processed information, our company will disclose the items of personal information included in the anonymously processed information in accordance with the rules of the Personal Information Protection Commission.

11.4 When our company provides anonymously processed information to a third party, our company will, in accordance with the Rules of the Personal Information Protection Commission, publicly announce in advance the items of personal information contained in the anonymized processed information to be provided to the third party and the method of providing such information, and clearly indicate to the third party that the information pertaining to such provision is The third party will be clearly informed that the information is anonymized processed information.

11.5 In handling anonymously processed information, our company shall (1) collate the anonymously processed information with other information, and (2) our company shall not acquire information on the description, etc. deleted from the relevant personal information, personal identification code, or the method of processing performed pursuant to the provisions of Article 36, Paragraph 1 of the Personal Information Protection Law.((2) is only for the anonymously processed information provided by a third party)

11.6 Our company shall take necessary and appropriate measures for the secure management of Anonymous Processed Information, handle complaints regarding the creation or other handling of Anonymous Processed Information, and take other necessary measures to ensure the proper handling of anonymously processed information, and shall endeavor to publicly announce the details of such measures.

12. Use of cookies and other technologies

Our service may use cookies and similar technologies. These technologies help us understand how our services are being used and contribute to improving our services. Users who wish to disable cookie can disable cookies by changing their web browser settings. However, if you disable cookies, you may not be able to use some functions of our services.

13. Contact

For requests for disclosure, etc., opinions, questions, complaints, and other inquiries regarding the handling of personal information, please use the form below. Contact form

14. Continuous improvement

Our company will review the operational status of the handling of personal information from time to time and strive for continuous improvement, and our company may change this privacy policy as necessary.

(Supplementary Provisions)

Translation on November 08, 2022

Established and enforced on August 12, 2021